Aetherium Games Privacy Policy

Welcome to the Privacy Policy of Aetherium Games. This policy explains how we collect, use, and protect your personal information when you use our website, games, and related services. At Aetherium Games, located in the heart of Seattle, Washington, at the prestigious address of 1500 Alaskan Way, Pier 69, Seattle, WA 98101, we are committed to protecting your privacy and ensuring a secure gaming experience.

1. Data Collection Practices

We collect various types of information to provide and improve our services. The types of data we collect include:

• Personal Information: This includes your name, email address, date of birth, and location when you create an account or subscribe to our newsletter. We collect this information to personalize your experience and provide relevant updates.
• Account Information: When you create an account, we store your username, password, and profile information. This data is essential for authenticating your access and managing your account.
• Usage Data: We automatically collect information about how you use our website and games, such as your IP address, browser type, operating system, the pages you visit, and the time spent on each page. This helps us understand user behavior and improve our platform.
• Game Data: We track your progress, achievements, scores, and interactions within our games. This data helps us provide a personalized gaming experience and improve game design.
• Communication Data: We store records of your communications with us, including emails, chat logs, and support tickets. This allows us to provide effective customer support and resolve any issues you may encounter.
• Payment Information: If you make purchases within our games or on our website, we collect your billing information, such as your credit card number or PayPal account details. We use this information to process your transactions securely. Note that we use third-party payment processors, and we do not store your full credit card details on our servers.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your browsing behavior. Cookies are small data files stored on your device that help us remember your preferences and track your activity. You can control cookies through your browser settings. For more information, please refer to our Cookies Policy.

2. Data Usage

We use the collected data for various purposes, including:

• Providing and Improving Services: We use your data to deliver our website, games, and related services, and to improve their functionality and performance. This includes personalizing your experience, recommending games, and optimizing our platform.
• Personalization: We use your information to personalize your gaming experience, such as tailoring game recommendations and providing customized content based on your preferences.
• Customer Support: We use your communication data to respond to your inquiries, resolve issues, and provide technical support.
• Marketing and Communication: With your consent, we may use your email address to send you newsletters, promotional offers, and updates about our games and services. You can opt-out of receiving these communications at any time.
• Analytics: We analyze usage data and game data to understand user behavior, identify trends, and improve our games and services.
• Security: We use your data to protect our website, games, and users from fraud, abuse, and other security threats. This includes monitoring account activity, detecting suspicious behavior, and enforcing our terms of service.
• Legal Compliance: We may use your data to comply with applicable laws, regulations, and legal processes.

3. Data Security

We take data security seriously and implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Encryption: We use encryption to protect sensitive data, such as passwords and payment information, during transmission and storage.
• Access Controls: We restrict access to your personal information to authorized personnel who need it to perform their duties.
• Regular Security Audits: We conduct regular security audits to identify and address vulnerabilities in our systems.
• Firewalls and Intrusion Detection Systems: We use firewalls and intrusion detection systems to protect our network from unauthorized access.
• Data Backups: We maintain regular data backups to prevent data loss in the event of a system failure.

Despite our best efforts, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your personal information.

4. User Rights

You have certain rights regarding your personal information, including:

• Access: You have the right to access the personal information we hold about you. You can request a copy of your data by contacting us at privacy@aetheriu-mgames.com.
• Correction: You have the right to correct any inaccurate or incomplete personal information we hold about you. You can update your account information through your profile settings or by contacting us.
• Deletion: You have the right to request the deletion of your personal information. We will comply with your request to the extent required by applicable law. Please note that we may retain certain information for legal and business purposes.
• Objection: You have the right to object to the processing of your personal information for certain purposes, such as marketing. You can opt-out of receiving marketing communications at any time.
• Restriction: You have the right to restrict the processing of your personal information in certain circumstances, such as when you dispute the accuracy of your data.
• Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.

To exercise your rights, please contact our Data Protection Officer, Elara Vance, at privacy@aetheriu-mgames.com or by mail at 1500 Alaskan Way, Pier 69, Seattle, WA 98101. We will respond to your request within a reasonable timeframe.

5. Third-Party Services

Our website and games may contain links to third-party websites and services that are not owned or controlled by Aetherium Games. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party websites or services you visit.

We use third-party services for various purposes, such as payment processing, analytics, and advertising. These services may collect and process your personal information in accordance with their own privacy policies. Some of the third-party services we use include:

• Google Analytics: We use Google Analytics to track and analyze website traffic. Google Analytics may collect information about your IP address, browser type, and browsing behavior.
• PayPal: We use PayPal to process payments. PayPal may collect your billing information, such as your credit card number or PayPal account details.
• Unity Analytics: Within our Unity-based games, we use Unity Analytics to track player behavior and game performance.

6. Children's Privacy

Aetherium Games does not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. We will take steps to delete the information from our systems.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and update the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about our data practices. Your continued use of our website and games after any changes to this Privacy Policy constitutes your acceptance of the new terms.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Aetherium Games
1500 Alaskan Way, Pier 69
Seattle, WA 98101
Email: privacy@aetheriu-mgames.com
Phone: (206) 555-0123