Contact Aetherium Games
We'd love to hear from you! Whether you have questions about our games, need support, or just want to share your thoughts, please don't hesitate to reach out. Our dedicated team is here to assist you with any inquiries you may have.
Contact Information
Address:
Aetherium Games HQ
7 Chome-3-2 Kitasuna, Koto City, Tokyo 136-0073, Japan
Phone:
Email:
Business Hours:
Monday - Friday: 9:00 AM to 6:00 PM PST
Legal Entity:
Aetherium Games, Inc. is a registered corporation in 7 Chome-3-2 Kitasuna, Koto City, Tokyo 136-0073, Japan
Send Us a Message
Our Location
Find us in the heart of Silicon Valley. We're located conveniently near major tech hubs and offer a state-of-the-art facility for our development teams and community events. We frequently host community events, playtests and tournaments.
FAQ - Frequently Asked Questions
Before contacting us, you might find the answer to your question in our FAQ section. We've compiled a list of common inquiries to provide quick and helpful information.
General Questions
- Q: What kind of games does Aetherium Games develop?
A: We specialize in creating immersive experiences across various genres, including strategy, RPG, and action-adventure. Our games often feature rich storytelling, engaging gameplay, and breathtaking worlds.
- Q: Where can I purchase Aetherium Games titles?
A: Our games are available on multiple platforms, including Steam, PlayStation Store, Xbox Marketplace, and the Aetherium Games official website.
Technical Support
- Q: My game is crashing. What should I do?
A: Please ensure your system meets the minimum requirements for the game. Try updating your graphics drivers and verifying the game files through the platform you purchased the game from. If the issue persists, please contact our support team with details about your system specifications and the steps leading to the crash.
- Q: How do I report a bug?
A: You can report bugs through our official forums or by emailing our support team. Please provide a detailed description of the bug, including steps to reproduce it, your system specifications, and any relevant screenshots or videos.
Community and Engagement
- Q: How can I join the Aetherium Games community?
A: You can join our community through our official forums, Discord server, and social media channels. We encourage you to participate in discussions, share your creations, and connect with fellow enthusiasts.
- Q: I have an idea for a new game. Can I submit it to Aetherium Games?
A: While we appreciate your enthusiasm, we currently do not accept unsolicited game ideas. However, we encourage you to share your thoughts and suggestions on our forums.